We’re here to help you Contact us. with tradition — one handcrafted piece at a time. Whether you have a question about your order, need help choosing the right product, or simply want to say hello — we’d love to hear from you!
📨 Customer Support
Email:
📧 connectbrightaromaa@gmail.com
(We typically respond within 24 hours, Monday to Saturday.)
📱 Follow & Connect with Us
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📦 Order & Shipping Inquiries
Have a question about delivery, tracking, or order updates? Please include your order ID in your message so we can assist you faster.
🕘 Support Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)
(Closed on Sundays & public holidays)
📍 Brand Address
BrightAroma (Made in India Initiative)
Aurangabad (Bihar)
(For official communication only)
🤝 Collaborations & Wholesale
We love working with creators, interior designers, and boutiques! For wholesale, B2B inquiries, or collaborations, reach us at:
📧 connectbrightaromaa@gmail.com
💬 Quick Help
Before reaching out, you may find your answer in the following sections:
🔹 FAQs – Find answers to the most commonly asked questions.
🔹 Shipping Policy – Know more about delivery timelines and shipping process.
🔹 Terms & Conditions – Read the rules and agreements that apply when shopping with us.
🔹 Return & Refund Policy – Learn about how we handle returns, refunds, and product issues.