At Bright Aroma, we are committed to delivering your candles and home decor products with care and efficiency. Please review our Shipping & Delivery Policy below to understand how and when your order will reach you.
📦 Order Processing Time
- All orders are processed within 2–3 business days (excluding Sundays and public holidays).
- Once your order is packed and ready, you will receive a confirmation email with tracking details.
🚚 Estimated Delivery Time
- Standard Delivery (India): 5–7 business days after dispatch.
- Delivery time may vary slightly depending on your location, courier service, or unexpected conditions (festive rush, weather, etc.).
🗺️ Shipping Locations
- We currently ship all across India.
- For bulk or custom orders requiring delivery to multiple addresses, please contact us directly.
📦 Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- A small shipping fee may apply for orders below ₹999 (displayed during checkout).
📬 Tracking Your Order
- Once shipped, you will receive an email or SMS with your tracking number and link.
- You can also track your order by visiting our Track Order page.
⚠️ Delays or Issue
- While we work with trusted courier partners to ensure timely delivery, delays may occur due to unforeseen circumstances.
- If your order hasn’t arrived within 10 business days, please contact us at connectbrightaromaa@gmail.com with your order ID.
📦 Damaged Packages
- If your package appears tampered with or damaged on arrival, please refuse delivery and inform us immediately.
- If you’ve received a damaged product, kindly email us within 48 hours with clear photos of the product and packaging.
Thank you for choosing Bright Aroma — your support helps us spread warmth and fragrance across homes in India.